Администратор Администратор гостиницы

от 25 000 ₽ в месяц

Main duties: — Check in and check out guests in a friendly and caring manner, including groups. — Room assignment according to guests’ special requests. — Answer all guest requests and questions in a friendly and caring manner, provides/receives information and takes appropriate actions or refers the matters to the relevant persons to handle. — Coordinate room status updates with the housekeeping department. — Keep himself/herself informed of product and service knowledge as well as the hotel daily and meeting activities. — Handle message, mail and parcel addressed to our guests and associates. — Creating daily reports for Management Team. — Selling and promoting other services of the hotel. — Making reservations and cancellations if required. — Maintain the neatness of his/her working area. Key Competencies: — Customer service orientation. — Cross cultural sensitivity. — Teamwork / co-operation. — Listening and oral skills. — Enthusiastic and pleasant personality. — Knowledge of cashier operations (preferably). — Knowledge of hotel business operations (preferably). Requirement: — English language – fluent (written and spoken). — Professional and immaculate appearance at all times. — Knowledge of any other language is a plus. — Relevant experience in HoReCa industry is a plus. — Last year students or graduates (flexibility in the scheduling is required).

г Уфа, ул Аксакова, д 4

Работа в городе Уфа

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г Уфа, ул Аксакова, д 4

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